Amazon has been in the news a lot lately, and not for good reasons. They were first caught in a data breach affecting millions of customers. Now, they are warning customers about scammers attempting to impersonate the company. This weekend Amazon has sent out a round of emails to users offering advice on how to avoid being scammed. In this post, we will discuss what Amazon is doing to protect its customers, as well as what you can do to protect yourself.
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Customers have been informed by Amazon to be on the lookout for scammers. An email from Amazon aimed to assist customers in identifying impersonators of Amazon and affiliates who are attempting to defraud them. The email provided the following guidelines for preventing scams while preserving the safety of consumers' accounts and information:
- Never, ever, pay over the phone: With Amazon, no one will call you on the phone to inquire about payment information. If someone representing Amazon calls you and asks for your credit card number or your claim code for an Amazon gift card, it’s a scam.
- Do not click on links in Amazon emails: You will never receive an email from Amazon asking you to update your account or payment information. If you get an email like this, do not click on any of the links. Instead, log in to your Amazon account and modify your details there.
- Do not provide personal information: Amazon will never request your social security number, bank account number, or driver's license number. If someone claiming to be from Amazon requests any of this information, it's a scam.
- Be wary of false urgency: Amazon will not create a feeling of urgency to compel you to provide information or make a payment. If someone claiming to be from Amazon tells you that your account will be closed unless you take action, it’s a scam.
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Guardio is a Chrome extension that monitors suspicious activity and blocks hackers from stealing your data.
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Keep these tips in mind to avoid being scammed by someone impersonating Amazon. Amazon is also taking steps to protect customers from these scams; it has set up a dedicated page where you can report suspicious activity. Amazon is also working with law enforcement to investigate scams and bring the people responsible to justice. If you have any questions or concerns about Amazon, please contact our customer service team. We’re here to help! If you think you've been scammed, contact Amazon immediately at stop-spoofing@amazon.com. Amazon is taking precautions to keep its customers safe, but you must also take precautions to preserve your own safety. Make sure you follow the guidelines listed above to avoid being taken advantage of by someone posing as Amazon. If you believe you've been scammed, do not hesitate to contact Amazon so they can investigate. Together, we can work to ensure that swindlers are brought to justice.
Run a free security scan in a few clicks
Guardio is a Chrome extension that monitors suspicious activity and blocks hackers from stealing your data.
Verified by Google Chrome.
Instant Results.
4.6/5 based on 3,127+ Trustpilot reviews