Guardio FAQs

Get all your Guardio questions answered

Guardio is more than just a browser extension—it's an all-in-one security solution that provides comprehensive online protection. Whether you’re shopping online, browsing the web, or managing sensitive information, Guardio safeguards you, your family, and your business from a wide range of digital threats.

What is Guardio?

Guardio is a security tool that offers three primary types of protection:

Online protection: Guardio actively scans and blocks dangerous websites, downloads, and suspicious browser extensions in real-time, keeping you safe from malware, phishing, and scams while you browse.

Identity protection: Guardio monitors the deep and dark web for any data leaks involving your information. You'll receive instant alerts if your personal data is found online, allowing you to act quickly to protect yourself.

Mobile app: Guardio’s mobile app filters out sketchy and potentially dangerous text messages, helping you avoid scams and fraud attempts on your mobile device.

What is the difference between Guardio and ad blockers?

Ad blockers prevent ads from appearing on web pages, but they don't address the underlying causes of malicious pop-ups or adware. Guardio tackles the source of malicious ads by disabling any malware or adware on your browser. Unlike ad blockers, Guardio provides comprehensive protection against online threats that could harm your device or compromise your data.

How is Guardio different from traditional antivirus programs?

Guardio offers browser-specific protection, blocking threats in real-time as you browse. Unlike traditional antivirus programs that scan your device from the outside, Guardio monitors every webpage, link, and extension to detect malicious behavior and evolving threats. It also monitors the web for data leaks, while traditional antivirus software primarily focuses on threats already on your device.

Is Guardio available in my country?

Yes, Guardio is available worldwide with pricing in USD and support in English.

Is Guardio free?

Guardio offers a 7-day free trial with no obligation. After the trial, you can choose a monthly or yearly subscription plan for continued protection.

Does Guardio work on mobile?

Yes! Guardio offers a mobile app available on both the App Store and Google Play Store. The app filters sketchy and potentially dangerous texts, helping you avoid scams and fraud attempts on your mobile device.

How will I know Guardio is actively protecting me?

Once you install the Guardio extension, it continuously scans every site, platform, and page you visit. You'll receive alerts if you're at risk or if your data has been leaked online. Pin the Guardio extension to your browser to see the green icon, indicating it is active.

How often does Guardio run a scan?

Guardio performs an initial scan upon installation and continuously monitors your browsing activity in real-time. It also regularly scans the deep and dark web for any breaches involving your data. You can also manually run scans whenever you want additional peace of mind.

What happens after I install Guardio?

After installing Guardio, it performs an initial scan to detect and remove any existing malware on your browser and checks for any malicious sites you might have visited. You’ll then start your free trial and enjoy complete protection from Guardio.

Can Guardio get rid of popups?

Guardio stops harmful pop-ups that lead to fraudulent sites or scams. It disables any malware causing these pop-ups but does not block legitimate pop-ups from websites.

Will Guardio remove the search and tabs that have taken over my browser?

Yes, Guardio can fix browser hijacking, where malware overrides your settings and redirects you to unintended websites. Guardio detects and resolves this as soon as the extension is installed.

Is my information kept confidential?

Yes, Guardio values your privacy and never misuses, sells, or shares your data with third parties.

Why does Guardio's extension require permissions when installing?

Guardio requires permissions to read and verify website safety, display notifications, and manage extensions to remove any malicious ones. These permissions are necessary for Guardio to provide effective protection.

Why do I need a credit card for the free trial?

A credit card is required to prevent fraud and ensure a smooth transition after the free trial. A hold will be placed on your credit card for the trial amount, but it will not be charged. If you choose not to continue with Guardio, the hold will be lifted, and the funds will be returned to your account.

How can I reach Guardio?

Contact the Guardio support team through the help center or by email at yourfriends@guard.io.

Will I be able to cancel Guardio?

Yes, you can cancel Guardio anytime from your dashboard. There is no charge if you cancel within the 7-day free trial period.

What is a Guardio Premium plan?

The Guardio Premium plan costs $14.99 per month and allows you to add up to 4 additional family members. Business accounts are available at $14.99 per seat per month.

Is Guardio worth the money?

Guardio provides real-time protection against online threats, preventing them before they reach you. It offers peace of mind by actively safeguarding your online activity and personal data, making it a valuable investment for online security.

Is Guardio part of Google?

No, Guardio is an independent company. While it operates as a Chrome extension on Chromium-based browsers, it is not owned by Google.

Is Guardio legit?

Guardio is a 100% legitimate and trusted product used by over 1.5 million people worldwide. It is available on reputable browser stores like the Google Chrome Web Store, and Microsoft Edge Add-Ons, where it holds a high rating and an Established Publisher badge from Google.

Guardio has also been featured in leading tech publications, like PCMAG, Wired, TechRadar, TechCrunch, and The Hacker News. Additionally, it secured $47 million in Series A funding in January 2022, further validating its legitimacy and value.

Is Guardio safe?

Guardio is absolutely safe and is designed to keep you safe. It is a legitimate tool built by a company that adheres to strict privacy standards and regulations. Guardio helps you avoid dangerous websites, phishing scams, and identity theft, ensuring a secure digital environment.

Is Guardio safe for Chrome?

Guardio is specifically designed for Chrome and other Chromium-based browsers, such as Microsoft Edge, Opera, and Vivaldi. It enhances Chrome’s security by actively monitoring and protecting you from online threats.

Is Guardio trustworthy?

Guardio is trusted by more than 1.5 million people for protecting their computers, online identities, and sensitive data. It is available on reputable browser stores with positive reviews and high ratings, and it has earned several badges from Google confirming its reliability and quality.

The bottom line

Guardio provides a comprehensive, all-in-one security solution designed to keep you, your family, and your business safe online. With features like real-time protection, identity theft monitoring, and proactive security alerts, Guardio delivers peace of mind every time you browse. Whether you’re on your computer or mobile device, Guardio is always working to protect you from digital threats, so you can enjoy a safer online experience. Try Guardio Premium today and take control of your online security.