About Guardio

Guardio is a lightweight Chrome extension that lives in your browser and protects everything within. Guardio addresses threats that bypass traditional antivirus programs by catching advanced phishing attacks, unauthorized uses of your browser, and other threats that harm countless people every day. Guardio is a one-click install and has several protection features that promise to protect your privacy and keep you and your browser safe from threats.

What is the difference between Guardio and ad blockers?

Traditional ad blockers block advertisements that aren’t necessarily harmful but can be distracting. Ad blockers can affect your browsing abilities because many websites that rely on advertising as their primary source of income won’t let you access them with an ad blocker enabled.

Guardio is an anti-malware program that removes existing malware from your device and prevents new malware infections. It does this by blocking harmful sites, extensions, and push notification providers that try to insert malware on your device. Harmful or intrusive push notifications or popups could indicate on malware that traditional ad blockers don’t block.

How is Guardio different from traditional antivirus programs?

Traditional antivirus programs allow threats to enter your computer and then take action to try and remove the threat. This means that the threat has the opportunity to do (sometimes irreparable) damage to your computer until it is removed. Frequent updates are required in order to update the database of known threats, so if you’re attacked by a threat that is still very new (and malware changes quickly), the traditional antivirus program may not even detect it.

Guardio works within your browser where most threats like identity theft, virus downloaders, scams, and more attempt to gain entry. This allows Guardio to block threats BEFORE they reach your computer and have a chance to cause harm.

Is Guarido safe? Can I trust you?

Yes! Guardio has a dedicated security team that continuously searches for new scams and weaknesses make the internet a safer place. Not only do we protect our own members, but we recently discovered a vulnerability in Evernote’s Chrome extension that saved millions of peoples’ information from being leaked.

Guardio quietly protects you as you browse the web without slowing down or harming your browser. You can see what our users have to say about us on Trustpilot.

Is Guardio available in my country?

Yes! Guardio is available worldwide. Our pricing is in USD, and currently, we offer support in the English language.

Is Guardio free?

Guardio offer a no-obligation, 7-day free trial to anyone wishing to experience Guardio before fully committing. After the trial period, Guardio offers monthly or annual subscription plans. You can always switch between the two plans.

Protection & Technology

How will I know Guardio is protecting me?

Once installed, Guardio actively protects your browsing environment and scans every site, page, and service you visit. As long as you see the green icon on the top right of your browser, rest assured that Guardio keeps you safe and blocks away intrusive notifications, harmful sites, and extensions. You can visit your dashboard anytime by clicking on Guardio's icon to see what threats you're avoiding with Guardio by your side.

How often will Guardio scan my devices?

Guardio runs an initial scan to check your device for malware. Once you begin your membership rather than running scheduled scans, Guardio works all the time monitoring, checking, and blocking out harmful sites, extensions, and pushes. Guardio will alert you immediately if something is suspicious or harmful, and will remove abusive notifications to provide you with a clean browsing experience.

What happens once I install Guardio?

Magic! Guardio quickly scans your device for malware, abusive notifications, and information leaks. After this, you can begin your 7-day free trial and see how Guardio protects you as you browse the web.

Can Guardio get rid of popups?

Just as different stains require different methods to remove them, it's important to understand what popups you have on your device to know how to get rid of them. There is a difference between annoying yet harmless advertisements and harmful notifications that could indicate there is malware on your device. Guardio won't necessarily block out ads from sites you subscribed to that are legitimate and harmless, but will block out entirely anything coming from malware or that could lead to it.

Will Guardio remove the search and tabs that have taken over my browser?

Once you begin your free trial, we have a magical button that can perform a cleanup and restore any browser settings that have been hijacked.

Does Guardio work on mobile?

Guardio is a Chrome extension that works only on desktop, where most activity and threats take place. In the future, we may develop a mobile solution too.

Does Guardio work only on Chrome?

Guardio is currently supported on Chrome and works across all operating systems. We plan on making adjustments to make Guardio fit other major browsers.

Account & Permissions

What does a Guardio membership include?

Your Guardio includes several protection features:

• Online Browsing Protection: Guardio blocks out harmful phishing and scam sites by putting up a block sign, and alerts on suspicious sites with low authority.
• Unwanted Notifications: By removing malware from your device, Guardio blocks out abusive notifications and explicit content. Guardio also traces the connections of push providers to give a more extensive blocking range.
• Personal Information: Guardio informs you of past and new data leaks, when this happens we recommend you change your login details for those sites. You can monitor 5 different email addresses such as work, personal and other emails with one account.
• Browser Extensions: Malicious extensions can reach your device in sneaky ways, and can also disguise themselves as legitimate services. Guardio removes these as soon as they reach your device and offers pre-install alerts to avoid any malware contact.
• Personal Support: Guardio's support team is available for any questions and concerns, providing personal and professional service.
• With Guardio for Family, you can protect 5 family members with one Guardio account. Each gets a separate account so that privacy can be kept.

Is my information kept confidential?

Absolutely. Guardio will never use your information in a harmful way, sell it, or share it with others.

Why do I need a Credit Card for the free trial?

We require a payment method when signing up to reduce fraud and prevent multiple free trials for one person. This enables a smooth transition for our members after the trial period and helps us deliver better service for all the honest customers. We promise we won't bill you anything during your free trial and you can cancel at any moment before your trial ends.

How can I reach you guys?

You can contact our awesome support team from our help center or write us an email to yourfriends@guard.io. Looking forward to hearing from you!

Will I be able to cancel Guardio?

Yes. You can also cancel Guardio directly from your dashboard. We don't recommend browsing without any protection but understand if it's not right for you at this time. We have a 30-day refund policy, and if you cancel during your free trial, you will not be billed a dime.