Amazon Scams: Recognize, Avoid & Report Fraudulent Activities

As online shopping continues to grow, the risk of falling victim to scams is also increasing. Amazon is one of the most popular shopping platforms worldwide, and thus, it is often a target for fraudsters. Scammers are constantly finding new ways to trick users, using emails, messages, and fake websites that appear to be Amazon clones. These scams aim to steal personal information and financial details, or simply trick people into making payments for fake products or services.

Recent studies show that scams are becoming more advanced and harder to detect. One major reason is the use of artificial intelligence (AI) by scammers. According to Guardio’s latest research, AI is now helping fraudsters create highly convincing emails, websites, and customer service chats that look and sound authentic. This new trend is called "vibe scamming." Instead of relying on obvious fake messages, scammers create a feeling of trust, urgency, or familiarity to convince users to act quickly without questioning the situation. This emotional manipulation makes the scam harder to recognize.

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Common Types of Amazon Scams

Amazon scams come in many forms that target users through emails, websites, phone calls, text messages, and even product purchases or discount offers. Understanding these different scam types will help you stay protected from them:

Digital Scams

Many scams begin online through emails, fake websites, and tech support fraud, all designed to steal personal or payment information.

Phishing Emails (Order Confirmation / Account Deletion Scams)

Scammers send emails that look like they are from Amazon, often saying there is an urgent issue with your order or account. They may claim that an order you never placed needs confirmation, or that your account will be deleted unless you act quickly. These emails usually contain links to fake websites where scammers collect your login details and payment information.

Fake Amazon Websites

Some scammers create fake websites that look almost identical to Amazon's official site. They may lure users through search ads, emails, or text messages. These sites often trick users into logging in and making a purchase.

Tech Support Scams

Fraudsters may send emails or display pop-ups pretending to be Amazon support, warning of account issues or security breaches. They may ask you to call a fake support number, where they try to collect your sensitive information or charge you for unnecessary "support services."

Phone and Message-Based Scams

Scammers also target users directly through phone calls, texts, and fake job offers, often posing as Amazon representatives.

Unsolicited Phone Calls

Scammers may call pretending to be from Amazon's customer support or fraud department. They often claim there is a problem with your account, a suspicious purchase, or a billing issue, trying to convince you to give out account or payment information over the phone.

Amazon Job Scams

Fake job offers from "Amazon" are often sent through messages or emails, offering high pay for simple tasks like product reviews. In reality, these scams ask for upfront payments for training or steal personal information under the guise of recruitment.

Prime Membership Renewal Scams

You receive a phone call, email, or text message saying your Amazon Prime membership is about to expire. Scammers pressure you to provide payment details immediately to "renew", often through fake links or over the phone.

Fake Delivery Notifications

Scammers send text messages or emails saying there is an issue with your package delivery. They may ask you to click a link to update delivery information or pay a small fee. These links often lead to phishing websites designed to steal personal data.

Purchase-Related Scams

Fraudsters also exploit Amazon’s marketplace with scams related to gift cards, fake deliveries, and dishonest sellers.

Gift Card Scams

Scammers often send messages claiming that you have won a free Amazon gift card as part of a promotion or a Prime membership reward. The above image is a common example. These messages typically contain links to fake websites designed to steal your Amazon login credentials, payment information, or personal details. It is important to remember that Amazon does not offer prizes or rewards that require you to click suspicious links or provide sensitive information outside of their official platform.

Brushing Scams

If you receive Amazon packages you never ordered, you may be a target of a brushing scam. In this scam, sellers send products to random addresses to boost their store ratings with fake reviews.

Fraudulent Sellers

Some third-party sellers list products at low prices but never deliver them, or send counterfeit goods. These scams are designed to collect payments while avoiding Amazon’s protections by moving transactions outside the official platform.

How to Identify & Protect Yourself from an Amazon Scam

Amazon was the second-most imitated brand in online scams. Knowing how to spot these scams and taking a few simple precautions can help protect your Amazon account and personal information.

• Verify Emails, Numbers, and URLs: Always double-check who sent the email, message, or made the call. Scam emails often come from addresses that look strange, and fake websites may have small changes in spelling or extra characters in the URL.
  
  
• Avoid Clicking Suspicious Links: If you receive a link claiming to be from Amazon, do not click it immediately. Go directly to Amazon's official website or app to check any alerts or account information yourself.
  
  
• Be Wary of Urgency or Threats: Scammers often try to scare you by saying your account will be locked or a payment has failed. Stay calm because Amazon will never pressure you to act quickly through emails, texts, or calls.
  
  
• Use Official Amazon Channels Only: Only use Amazon's official website, mobile app, or verified customer support numbers. Never trust a link or phone number sent through a random email, ad, or text message.
  
  
• Report Suspicious Packages: If you receive an Amazon package you didn’t order, it could be part of a brushing scam. Always report unexpected deliveries to Amazon through your account under “Report a problem.”
  
  
• Stay Informed and Monitor Scam Trends: Scammers change their tricks all the time. Keep up to date by checking Amazon’s security alerts and reading trusted cybersecurity resources to know what new scams look like.
  
  
• Use Real-Time Protection Tools like Guardio: Guardio can block phishing websites, spot fake Amazon login pages, alert you if you land on dangerous links, and protect you before you even realize there’s a threat.

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Steps to Take If You’ve Been Scammed

If you think you’ve fallen for a scam, acting quickly can help protect your money, your identity, and your Amazon account. Here’s what you should do:

Secure Your Amazon Account

The first step is to lock down your Amazon account. Visit Log in and security settings to act immediately and check for any suspicious activity, such as unknown orders, payment changes, or new addresses added. If you notice anything strange, remove it and contact Amazon’s customer service for help.

Change Passwords & Enable 2FA

Change your Amazon password right away and make sure it’s strong and unique. Then, turn on Two-Factor Authentication (2FA) in your account settings. 2FA adds an extra layer of security by requiring a special code to be sent to your phone every time someone tries to log in.

Contact Your Bank or Credit Card Provider

If you shared payment details or made a payment through a scam link, call your bank or card provider immediately. They can freeze your account, reverse fraudulent charges, and issue a new card if needed. Acting fast can sometimes stop scammers from draining your account.

Report the Scam to Authorities and Amazon

Report the scam both to Amazon and your local authorities. Forward any suspicious emails to reportascam@amazon.com, and use Amazon’s platform to flag fake sellers or suspicious messages. Reporting helps Amazon track and shut down scammers faster and can also protect other users.

Monitor for Identity Theft or Leaks

Even after securing your accounts, stay alert. Scammers may try to use your stolen information later. Keep an eye on your credit reports, watch for strange emails or calls, and consider using an identity theft protection service.

How to Report an Amazon Scam

Reporting Amazon scams quickly helps protect not just your account, but also thousands of other shoppers. Amazon takes fraud, phishing, and scam attempts very seriously, and they offer different ways for users to report suspicious activities:

Every report you make helps shut down scammers faster, protecting not just your account, but millions of Amazon shoppers worldwide.

How to Protect Yourself from Amazon Scams with Guardio

Scammers are getting smarter, and Amazon scams now appear in emails, texts, ads, and fake websites that look nearly identical to the real thing. Guardio gives you an essential layer of real-time protection that works across these attack surfaces. Here’s how Guardio helps you stay safe:

• Blocks Fake Amazon Sites: Guardio identifies and blocks deceptive websites that mimic Amazon’s design and domain structure, often used to steal your login credentials or payment details.
  
  
• Detects Scam SMS Messages on iOS: Guardio’s iOS app includes SMS scam filtering that flags suspicious Amazon-related texts, such as fake Prime renewal notices, delivery updates, or job offers.
  
  
• Warns About Phishing Emails and Dangerous Links: Guardio scans the links you interact with, whether they come from emails, social media, or pop-ups, and warns you before you reach a fake login page or malicious site.
  
  
• Alerts You to Leaked Credentials: If your Amazon login or associated email appears in a known data breach, Guardio notifies you so you can take immediate action, like changing your password and enabling 2FA.
  
  
• Highlights Weak Account Security: Guardio can identify accounts that lack two-factor authentication (2FA), helping you secure your Amazon account before attackers try to get in.
  
  
• Protects Against Malicious Browser Extensions: Some scams hijack your searches or redirect you to fake deal sites using rogue Chrome extensions. Guardio monitors and flags those, too.

By combining Guardio’s real-time threat detection with smart habits like enabling 2FA on your Amazon account, you drastically reduce your chances of falling for a scam.

Conclusion

Amazon scams are increasing day by day, using smarter tricks and emotional manipulation to deceive even careful shoppers. Staying safe demands real-time protection and constant awareness. Guardio steps in where basic security fails, blocking hidden threats like fake websites, malicious scripts, and leaked credentials before they can cause harm.

Guardio adds a layer of intelligent, real-time protection to your daily browsing. By combining smart habits with tools that proactively block phishing sites, scam ads, and fake emails, you can shop on Amazon with more confidence and less risk.

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